Salesforce (NYSE:CRM) Stock at $286: Should Investors Hold or Wait for AI to Deliver?

Salesforce (NYSE:CRM) Stock at $286: Should Investors Hold or Wait for AI to Deliver?

Is Salesforce’s valuation at $286 justified, or does Agentforce need to deliver more substantial growth to make CRM a solid buy for investors? | That's TradingNEWS

TradingNEWS Archive 5/21/2025 10:19:43 AM
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Salesforce (NYSE:CRM) Stock Breakdown: Hold for Now Despite High Potential

Salesforce’s Growth is Slowing, But the Potential is Still There

Salesforce (NYSE:CRM) has hit a growth wall, no doubt about it. Over the past three quarters, revenue growth has slowed down each time. The Q4 2025 growth was 7.6%, which is far from impressive when you consider Salesforce’s previous performance. The subscription revenue growth of 8.0% isn’t setting any records either. In a market that’s demanding aggressive expansion, these numbers don’t inspire confidence.

Now, let’s be clear: Salesforce is still one of the leaders in the CRM space, but if you’re paying over $286 per share for the stock right now, you’re betting on the promise of Agentforce, their AI-driven solution. The big issue here is that Agentforce hasn’t delivered the big results that were hyped up. CEO Marc Benioff has been out there pushing the Agentforce revolution, but the AI-driven growth just isn’t showing up in the financials. Sure, they’ve signed up 3,000 paying customers, but customers alone don’t equate to revenue acceleration. What you really want to see is a substantial rise in revenue coming from Agentforce, and so far, $225 million in Q4 revenue from their Data Cloud & AI division isn’t cutting it.

Valuation Looks Stretched

Here’s where the real problem lies. Salesforce is priced for perfection. At $286, it’s trading at a P/E ratio of 41, which is sky-high for a company whose growth is decelerating. Compare that to Microsoft (MSFT) or SAP (SAP), which are growing faster with more stability in their earnings, and Salesforce is looking expensive.

Looking at the DCF model, Salesforce is undervalued at $286 with an upside potential of 54%, targeting a price of $442. But here's the catch: for that kind of upside, the company must deliver on Agentforce and prove that its AI solutions are driving significant revenue growth. Otherwise, that $442 price target is just a fantasy.

If the stock drops closer to $250, that would be a much better entry point, bringing the valuation closer in line with SAP, which is growing faster and isn’t priced at such a massive premium.

Agentforce: The Big Bet That’s Not Paying Off Yet

Salesforce’s entire future is tied up in Agentforce right now. They’ve positioned Agentforce as the future of AI-powered CRM solutions, and it’s supposed to transform their business. Benioff claims it’s a “digital labor revolution,” but investors have yet to see that revolution translate into hard numbers. So far, all we’ve heard are vague promises and anecdotal success stories. If you’re investing in Salesforce right now, you’re betting on Agentforce to eventually deliver. But you know what? It’s not delivering yet, and that’s a big issue when Salesforce’s stock is sitting at an all-time high.

The most recent Q4 numbers don’t reflect any major gains from Agentforce, despite the fact that Salesforce continues to push this platform as the future of CRM. Without any immediate growth from Agentforce, the company remains stuck in slow-growth mode, and with their focus on innovation, the results just aren’t keeping up with the hype.

Margins and Profitability Are Stagnant

Here’s another red flag. Salesforce tripled its operating margins during the 2023 lows, but now, those margins are stuck. For a company that’s invested heavily in AI, that should be concerning. The market was excited when Salesforce showed it could improve profitability, but now, there’s no significant progress in margin expansion. At the same time, Salesforce’s growth has slowed, so investors are left wondering: How long can Salesforce maintain a premium valuation without showing results?

Margins are important because they show how much the company is making after expenses. The fact that Salesforce isn’t improving margins as much as expected raises concerns about the company’s ability to leverage AI investments for future growth. Until they show that their AI tech can drive real growth, margins are likely to remain stagnant.

Is Salesforce Still a Buy?

At $286, Salesforce is priced too high for the current growth rate. Despite its leadership position in CRM and AI, Salesforce is not growing fast enough to justify its valuation. Investors are betting on Agentforce, but so far, this has not translated into the results needed to fuel future growth. If Agentforce starts showing tangible results and drives revenue acceleration, Salesforce could see a strong upside.

However, without this growth, Salesforce is stuck in a slow-growth environment. For investors, $250 per share seems to be a more reasonable entry point, given the company’s current trajectory.

I’m holding Salesforce because of its strong market position and AI potential, but I can’t justify buying at this price until we see some real progress. If Agentforce starts delivering the way investors expect, there could be upside potential. But for now, Hold is the best option, as the stock is priced for future growth that has yet to show up.

Conclusion: Why a Hold Rating is Justified for Salesforce (NYSE:CRM)

Salesforce (NYSE:CRM) holds impressive long-term potential, but right now, the stock is too expensive for the growth it’s currently delivering. While the promise of Agentforce—Salesforce's AI-driven solution—continues to excite, it has yet to translate into the revenue acceleration the company needs. Growth has steadily decelerated, with Q4 marking the weakest performance in years. Salesforce has yet to prove that Agentforce can move the needle, despite the hype.

The stock is priced at $286, and at this level, Salesforce's valuation doesn’t reflect the current reality. Growth is slowing, margins have plateaued, and the AI promise remains largely unfulfilled. For investors, this is a wait-and-see scenario. Until Agentforce shows significant tangible results and Salesforce can ramp up growth to match its lofty expectations, the stock is too risky for a buy at this price. For now, holding makes the most sense, as the stock still has potential but lacks the immediate catalysts needed to justify its current valuation.

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